Shipping policy
Shipping area
Kiyo delivers CO2 neutral with Swiss Post, within Switzerland and Liechtenstein
Shipping costs
From an order value of CHF 55.00 we deliver free of charge.
Below that, we charge CHF 2.90 for small orders (<250g) and CHF 6.30 for orders weighing more.
Delivery times
Unless otherwise stated in the respective offer, the goods will be delivered within 2-3 days. We ship with A-Post/Priority from our dispatch warehouse. Please note that there is no delivery on Sundays and public holidays.
Tracking
- We send deliveries with only one product by letter post and without tracking.
- All orders containing three or more products will be provided with a tracking number.
If you have any problems with your delivery, we will be happy to help you. Please contact us at hello@kiyo-natural.com
Accepted payment methods
- Payment by credit card
- Payment by Twint
- Payment via Google Pay
Further details on payment:
If you pay by credit card, your credit card account will be debited when the contract is concluded.